Question 1

Why should I use APulse instead of registers and Excel sheets?

Accepted Answer

Paper registers get lost, Excel breaks, and neither can print a branded report, flag an abnormal result, track a doctor's commission, or tell you today's revenue at a glance. APulse does the whole journey — registration, billing, results, verified reports — in one place.

Question 2

How does the free demo work?

Accepted Answer

Click Try Free Demo, choose your lab name, email and password, and your own workspace is created instantly — every feature unlocked, up to 10 patients, no credit card. Upgrade any time and your demo data carries over.

Question 3

Do I need special hardware or a server?

Accepted Answer

No. APulse runs in the browser on any computer, tablet, or phone. Your data is stored securely in the cloud — nothing to install and nothing to maintain.

Question 4

Is patient data secure?

Accepted Answer

Every lab gets its own isolated database schema — your data is never mixed with anyone else's. Access is role-based per staff member, connections are encrypted, and you own your data.

Question 5

Can I manage more than one branch?

Accepted Answer

Yes — the Premium plan supports multiple branches. Patients, orders and invoices are tagged to their branch, and you manage all branches from one account.

Question 6

Can you migrate my existing patient records?

Accepted Answer

Yes. Our team imports your existing Excel sheets or database free of charge on the Premium plan, and at a small one-time cost on other plans.